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May 7, 2020
I would recommend that you try to reconnect your internet and confirm that you have a good connection. If you continue to have problems, you can download up to 5 videos on an IOS device and view later. Please find information from our Help Center on downloading video https://support.grokker.com/hc/en-us/articles/360000166112-How-do-I-download-videos-on-iOS-