July 20, 2017

I am not able to play any videos on my Kindle. It states media not found it something along those lines. Do I have something set up incorrectly?

Donna G, Level 65
Donna G
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Responses (1)
Loren Enochson, Level 9
Loren Enochson44 points
July 20, 2017

Hi Donna, I am sorry to hear that you have been experiencing video playback issues on your Kindle. A customer support representative is going to reach out to you via email so that we can further assist you.

Sincerely,
Loren

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