December 7, 2017

Why can't I watch a video

18
Virginia Arnold
VA
Virginia Arnold
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Responses (3)
28
Debbie Coldiron
Debbie Coldiron69 points
December 14, 2017

Hey Virginia Arnold . Sorry, I just saw that you replied to my post. Although you can use various web browsers, our videos work best with Chrome. If you're still having issues with the videos, you may want to try them on Chrome. A couple other things that you may want to check is the Flash Player the latest version? Or try clearing the cookies and cache. Here's a link on how to do those things: https://grokker.com/faq#whyslow

18
Virginia Arnold
VA
Virginia Arnold0 points
December 11, 2017

I am using the web browser, and I couldn't watch any of them, I am most intrested in Sherry Zak Morris's classes

28
Debbie Coldiron
Debbie Coldiron69 points
December 8, 2017

Hi Virginia Arnold. Is there any particular video you are having trouble watching? Or is it all of them? Are you using a web browser or the Grokker app? If you can give me a little more information, I would be happy to help you.

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