Table of Contents
EFFECTIVE DATE: 2/28/2022
We collect information about you directly from you and from third parties, and automatically through your use of our Services.
Information We Collect Directly From You. The information we collect from you depends on how you use our Services.
Information We Collect From Other Entities.
Information We Collect Automatically. We automatically collect information about your use of our Services through cookies, web beacons, and other technologies, including technologies designed for mobile apps. To the extent permitted by applicable law, we combine this information with other information we collect about you, including your personal information. Please see the section “4. Cookies and Other Tracking Mechanisms” below for more information.
On Our Website:
In Our Apps:
Apple HealthKit. With your permission, our iPhone application can access the Apple HealthKit framework to gather data on your workouts, which may include: your heart rate, calories burned, duration and type of workout, and the time your workout started so that you can earn Grokker Wellbeing Minutes and to help us recommend and provide better content to you. Apple may choose to gather this data from other applications, your data input on iOS, and your wearables. For this or related information, please refer to https://www.apple.com.
Garmin, Fitbit, and Google Fit. If you choose to link your Grokker account to either a Fitbit, Garmin, or Google Fit account, we will gather data from the workouts tracked by those accounts, which may include: your heart rate, calories burned, duration and type of workout and the time your workout started so that you can earn Grokker Wellbeing Minutes, and to help us provide better content to you. For more information from Garmin, please refer to https://www.garmin.com. For more information from Fitbit, refer to https://www.fitbit.com. For more information from Google Fit, refer to https://www.google.com/fit/.
We use your information, including your personal information, for the following purposes:
We may share your information, including personal information, as follows:
We also disclose information in the following circumstances:
Cookies. Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Service. There are two types of cookies: session and persistent cookies.
Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site and Services who disable cookies will be able to browse certain areas of the Site, but some features may not function.
Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web and app pages. We and our service providers may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site and Services to, among other things, track the activities of Site visitors and App users, help us manage content, and compile statistics about our Services. We and our service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Cross-Device Use. We and our service providers, including Google, may use the information that we collect about you (whether directly from our Site, from our mobile applications, through your device(s), or from a third party) to help us and our service providers identify other devices that you use (e.g., a mobile phone, tablet, other computer, etc.). We and our service providers also may use the cross-device use and other information we learn about you to serve targeted advertising on your devices and to send you emails. To opt-out of cross-device advertising, you may follow the instructions set forth in the Third Party Ad Networks section below. Please note: if you opt-out of these targeted advertising cookies, your opt-out will be specific to the web browser, app, or device from which you accessed the opt-out. If you use multiple devices or web browsers, you will need to opt-out each browser or device that you use.
Do-Not-Track. Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of targeted advertising by following the instructions in the Third Party Ad Network section.
We invite you to post content on our Services, including your comments, pictures, and any other information that you would like to be available on our Services. If you post content to our Services, all of the information that you post will be available to all our registered users. If you post your own content on our Services, your posting may become public and Grokker cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.
Our Site and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.
We have implemented reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee security.
You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Your Grokker Profile. You may modify personal information that you have submitted by logging into your account and updating your profile information in your Account Settings (https://grokker.com/settings). Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Services for a period of time. You may also request access, updating and correction in your personal information by contacting us (see below.) To protect your privacy and security, we take reasonable steps (such as verifying an email address) to verify your identity before granting you access or allowing you to make any corrections or updates.
Linked Third-Party Accounts. If you have linked your Grokker account to a Third Party Services account, you can control the information that Grokker may access, and the ability of Grokker to publish on your behalf with settings from that Third Party Service. You can also choose to unlink your account. To learn more about these choices, please see the information provided by the Third Party Service provider.
We may send periodic promotional emails to you. You may opt-out of promotional emails by editing your Account Settings. You may also opt-out of promotional emails by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving promotional emails, we may still send you emails about your account or any services you have requested or received from us. If you receive Grokker from your employer, and you don’t want us to share personalized information with your employer for the purposes of determining incentives or other benefits that might be relevant to you, you can opt out of this in your Account Settings page at https://grokker.com/settings.
Our Services are not designed for children under 13 or, in the EEA, 16 years old. If we discover that a child under 13 (or 16 in the EEA) has provided us with personal information, we will delete such information from our systems.
Lawful Basis for Processing. If you are a resident of the EEA, when we process your personal data we will only do so in the following situations:
Data Subject Requests. If you are a resident of the EEA, you have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or, in some cases, transferred to another company. You may also have the right to object to, or request that we restrict certain processing, or to withdraw your consent if you previously consented to our processing of your personal data. If you would like to exercise any of these rights, you can follow the instructions provided under the sections “Access to My Personal Information” and “What Choice Do I Have Regarding Use of My Personal Information” above or you may contact us as indicated below.
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site and Apps. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site and Application, or via email and mobile notifications.
This document provides specific information for California residents, as required under California privacy laws, including the California Consumer Privacy Act (“CCPA”). California privacy laws require that we provide California residents information about how we use their personal information, whether collected online or offline, and this section is intended to satisfy that requirement.
Under the CCPA, “personal information” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular resident or household.
Categories of Personal Information that We Collect, Disclose, and Sell. Below please find the categories of personal information about California residents that we collect, sell, and/or disclose to third parties or service providers for a business purpose.
Name, Contact Information and Identifiers: Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name or other similar identifiers.
Customer Records: Paper and electronic customer records containing personal information, such as name, address, telephone number, insurance policy number, employment, or any other health insurance information.
Protected Classifications: Characteristics of protected classifications under California or federal law such as race, color, sex, and age.
Purchase History and Tendencies: Commercial information, including records of products or services purchased.
Biometric Information: Physiological, biological or behavioral characteristics that can be used alone or in combination with each other to establish individual identity, including DNA, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information.
Usage Data: Internet or other electronic network activity information, including, but not limited to, browsing history, and information regarding a resident’s interaction with an internet website, application, or advertisement.
Geolocation Data: Precise geographic location information about a particular individual or device.
Audio/Visual: Audio, electronic, visual, thermal, olfactory, or similar information.
Employment History: Professional or employment-related information.
Education Information: Information that is not publicly available personally identifiable information as defined in the federal Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99).
Profiles and Inferences: Inferences drawn from any of the information identified above to create a profile about a resident reflecting the resident’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
California law grants California residents certain rights and imposes restrictions on particular business practices as set forth below.
Do-Not-Sell: Grokker does not sell your personal information to other entities. However, if you receive access to our Services through your employer, we may share personalized information about your usage of our Services with your employer. If you choose to opt-out of this you may do so by phoning us toll-free at 888-664-0886, by emailing us at firstname.lastname@example.org, or by de-selecting the “Share My Information for Incentives and Benefits” setting in your Account Settings (https://grokker.com/settings).
Initial Notice: We are required to notify California residents, at or before the point of collection of their personal information, the categories of personal information collected and the purposes for which such information is used.
Verifiable Requests for Copy, Deletion and Right to Know. Subject to certain exceptions, California residents have the right to make the following requests, at no charge, up to twice every 12 months:
Right of Deletion: The right to request deletion of their personal information that we have collected about them, subject to certain exemptions, and to have such personal information deleted, except where necessary that we maintain such personal information in order to:
Right to a Copy: The right to request a copy of the specific pieces of personal information that we have collected about them in the prior 12 months and to have this delivered, free of charge, either (a) by mail or (b) electronically in a portable and, to the extent technically feasible, readily useable format that allows the individual to transmit this information to another entity without hindrance.
Right to Know: The right to request that we provide them certain information about how we have handled their personal information in the prior 12 months, including the:
Submitting Requests. Requests to exercise the right to deletion, right to a copy, and/or the right to know may be submitted by contacting us at 888-664-0686 (toll free) or by emailing us at email@example.com. We will respond to verifiable requests received from California consumers as required by law.
Incentives and Discrimination. The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA and imposes requirements on any financial incentives offered to California residents related to their personal information.
Discrimination: Businesses may not discriminate against residents who exercise their rights under CCPA. Discrimination may exist where a business denies or provides a different level or quality of goods or services, or charges (or suggests that it will charge) different prices or rates or impose penalties on residents who exercise their CCPA rights, unless doing so is reasonably related to the value provided to the business by the residents’ data.
Disclosure of Incentives: If businesses offer any financial incentives for the collection, sale or deletion of their personal information, residents have the right to be notified of any financial incentives offers and their material terms, the right to not be included in such offers without prior informed opt-in consent, and the right to be able to opt-out of such offers at any time. Businesses may not offer unjust, unreasonable, coercive or usurious financial incentives. We do not offer any incentives at this time.
California Privacy Rights under California’s Shine-the-Light Law. Under California’s “Shine the Light” law (Cal. Civ. Code § 1798.83), California residents who provide us certain personal information are entitled to request and obtain from us, free of charge, information about the personal information (if any) we have shared with third parties for their own direct marketing use. Such requests may be made once per calendar year for information about any relevant third party sharing in the prior calendar year. California residents who would like to make such a request may submit a request in writing to firstname.lastname@example.org. The request should attest to the fact that the requester is a California resident, and provide a current California address.