Hi Shawnikwa Heron. In order to get credit in a program for videos watched, a few things have to happen: (1) you need to watch the video in it's entirety, (2) you need to claim an "I Did This" after each time you watch the video, and (3) you need to watch the videos within a 5 day window either before or after the video was scheduled (ie, if the video was scheduled for Apr 20, you can watch the video any time between Apr 15-Apr 25 in order for it to be counted toward the program).

If this doesn't make sense or if you still have questions, please email us at support@grokker.com and we would be happy to look into your case specifically.