7 years ago

I missed a video scheduled and I have to restart from the beginning in ordere to get credit. How do I restart? TIA

Monica Gutierrez , Level 4
Monica Gutierrez
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Responses (2)
Debbie Coldiron , Level 106
Debbie Coldiron133 points
7 years ago

Hi Monica Gutierrez. I believe I answered this through support yesterday. But just for clarification, a video may not show as completed on a user's calendar, but on the program page, it will be marked as completed if it is watched within 5 days before or after it was scheduled. You are set with the program without having to restart it :-)

Thanked by Monica
Debbie Coldiron , Level 106
Debbie Coldiron133 points
7 years ago

Hi Monica Gutierrez. I believe I answered this through support yesterday. But just for clarification, a video may not show as completed on a user's calendar, but on the program page, it will be marked as completed if it is watched within 5 days before or after it was scheduled. You are set with the program without having to restart it :-)

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