6 years ago

How do I access the excercise videos from my home television ( comcast Service Provider) w/ Xfinity acess?

Brenda Colalella , Level 1
Brenda Colalella
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Debbie Coldiron , Level 106
Debbie Coldiron133 points
6 years ago

Hi Brenda Colalella. On your TV at home, you will need a streaming device, such as Apple TV, Amazon Firestick, or Roku Streaming stick.

While Comcast does offer a Grokker channel, this channel is actually completely separate from the premium subscription you have (Comcast only offers a sub-section of our videos and does not offer features such as programs or calendar). You won't be able to access your Grokker account through Comcast.

If you have a streaming device, you will want to load the Grokker app on it. You will then click on "Sign-on" at the bottom of the screen. On your computer or mobile device, please go to grokker.com/activate (if you are not signed into Grokker, please do that) and then enter the 7 digit code that you see on the streaming device. Your streaming screen should automatically update and you will be signed in.

If you need specific instructions or help, you are welcome to email us at support@grokker.com.

Thanked by Brenda

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