February 9, 2017

I have a Roku at home and just downloaded the Grokker channel. But the page is telling me that when I want to log in at home and activate the grokker channel on my roku I will be login and password?

Dionne Tueller, Level 1
Dionne Tueller
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Responses (3)
Lauren Kasner, Level 31
Lauren Kasner299 points
February 10, 2017

Hi Dionne! Because you're an Aetna employee and use single sign-on to access Grokker, there are special instructions for you to connect your account to your Roku at home. Follow these step by step instructions below, and you should be good to go!

Watch videos from your Roku:

Step 1: Download the Grokker Roku Channel then open it

Step 2: Click "Sign In" at the bottom of the page.

Step 3: On your computer or mobile device, go to Grokker.com/activate and sign in using the instructions outlined above.

Step 4: Enter the 7-character code you see on the TV screen. Once the code is entered, your Roku screen should automatically update and you will be signed in.

tlc tlc, Level 79
tlc tlc74 points
May 17, 2022

I think that Margaret K. might suggest that you email support@grokker.com for personalized assistance. Good luck! :)

Diana Cordio, Level 62
Diana Cordio0 points
May 16, 2022

I'm trying to use Grokker on my Roku TV, but after reading the help tips, I don't seem to land on the page where I'm supposed to enter the activation code. My TV doesn't allow me to login via my employer, and once I log in on laptop or mobile, I'm directly in the app with no option to enter the code anywhere.

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