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Hi Edith Saucedo. Yes, that is correct. In order to save the "I Did This", you need to click "Send". I suspect you were removed from the program, as our system didn't think you were making any progress in it (progress is based on claiming an "I Did This"). And if you're no longer part of the program, you won't receive any reminder emails.
If you need additional assistance, you are welcome to email us at support@grokker.com.