Fitness | My app used to sync with my Apple watch and now it doesn't. How can I get it back on? Thanks.

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4 years ago

My app used to sync with my Apple watch and now it doesn't. How can I get it back on? Thanks.

Casey Alltop

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Responses (2)

Jennifer Bonney0 points

4 years ago

I had the same thing happen. My workouts are no longer syncing.

Margaret K228 points

4 years ago

Can you please ensure that you are connected to Apple Health with the following instructions:
https://support.grokker.com/hc/en-us/articles/360022600351-How-do-I-connect-Apple-Health-with-Grokker-
Also can you toggle on/off the All Categories On and then do a workout and see if it syncs. Please email support@grokker.com for further assistance. Thank you.

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