April 8, 2021

My app used to sync with my Apple watch and now it doesn't. How can I get it back on? Thanks.

Casey Alltop, Level 23
Casey Alltop
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Responses (2)
Jennifer Bonney, Level 82
Jennifer Bonney0 points
April 20, 2021

I had the same thing happen. My workouts are no longer syncing.

Margaret K, Level 81
Margaret K200 points
April 8, 2021

Can you please ensure that you are connected to Apple Health with the following instructions:
https://support.grokker.com/hc/en-us/articles/360022600351-How-do-I-connect-Apple-Health-with-Grokker-
Also can you toggle on/off the All Categories On and then do a workout and see if it syncs. Please email support@grokker.com for further assistance. Thank you.

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