August 4

Yesterday Groker pulled data from my Apple watch, but today it did not read the activity. Is there something I need to do to record the cativity?

Mark Van Osdale, Level 10
Mark Van Osdale
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Margaret K, Level 34
Margaret K46 points
August 6

Can you please ensure that you connected your Apple watch to Grokker with the following instructions - https://support.grokker.com/hc/en-us/articles/360022600351-How-do-I-connect-Apple-Health-with-Grokker-
Can you also confirm that all of your activity is under your IDT tab? https://support.grokker.com/hc/en-us/articles/360000423512-Where-can-I-see-my-Apple-Health-Fitbit-or-Garmin-activities-on-Grokker-
Please email support@grokker.com so we can better assist you. Thank you.

Thanked by Mark

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