5 years ago

Yesterday Groker pulled data from my Apple watch, but today it did not read the activity. Is there something I need to do to record the cativity?

Mark Van Osdale , Level 67
Mark Van Osdale
Share a helpful answer
Share your answer
Please sign in to share an answer
Vote for your favorite answer
Responses (1)
Margaret K , Level 84
Margaret K223 points
5 years ago

Can you please ensure that you connected your Apple watch to Grokker with the following instructions - https://support.grokker.com/hc/en-us/articles/360022600351-How-do-I-connect-Apple-Health-with-Grokker-
Can you also confirm that all of your activity is under your IDT tab? https://support.grokker.com/hc/en-us/articles/360000423512-Where-can-I-see-my-Apple-Health-Fitbit-or-Garmin-activities-on-Grokker-
Please email support@grokker.com so we can better assist you. Thank you.

Thanked by Mark

Get advice in the Q&A Café

Help Center
90 qualified members are ready to help