Trying to cancel membership
4 Comments
Natalie Epstein, Level 9
Enthusiast
March 26, 2018

I have been trying to cancel my membership with no success. I have followed instructions which lead to nowhere. I have emailed your customer support. Please contact me!

Debbie Coldiron, Level 53
Moderator
March 27, 2018

Hi Natalie Epstein. I believe you were able to successfully contact customer support by emailing support@grokker.com and this issue has been resolved. If you have any other questions, please feel free to let us know.

Chearell Webster, Level 1
Enthusiast
October 2, 2019

Hi my name is chearell Webster l received a three month trail with my Amazon fire stick I know it ends in October don't remember the day. I want to cancel it now. I tried following the online instruction several times it didn't work. I want to cancel it before I start getting charged. I also email customer service. Please let know something. Thank you

Sue Kerr, Level 44
Enthusiast
October 3, 2019

Hi Chearell. Sad to see you go so soon. Please contact Grokker direct by emailing support@grokker.com. They will be able to assist you. I have always found them to be very prompt with their service.

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