Trying to cancel membership
4 Comments
Natalie Epstein, Level 9
Enthusiast
March 26, 2018

I have been trying to cancel my membership with no success. I have followed instructions which lead to nowhere. I have emailed your customer support. Please contact me!

Debbie Coldiron, Level 41
Moderator
March 27, 2018

Hi Natalie Epstein. I believe you were able to successfully contact customer support by emailing support@grokker.com and this issue has been resolved. If you have any other questions, please feel free to let us know.

Chearell Webster, Level 1
Enthusiast

Hi my name is chearell Webster l received a three month trail with my Amazon fire stick I know it ends in October don't remember the day. I want to cancel it now. I tried following the online instruction several times it didn't work. I want to cancel it before I start getting charged. I also email customer service. Please let know something. Thank you

Sue ., Level 43
Enthusiast
October 3

Hi Chearell. Sad to see you go so soon. Please contact Grokker direct by emailing support@grokker.com. They will be able to assist you. I have always found them to be very prompt with their service.

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