11 years ago

Hi having difficulty streaming the videos! Keep buffering! Other videos from other sources seem to work well!

Alison Smith , Level 18
Alison Smith
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Responses (3)
Amy Ettinger , Level 43
Amy Ettinger1 point
10 years ago

Hi, I am having playback issues. Vidoes stop within a few minutes of starting, although the audio for the class continues. It freezes my entire browser(safari). Any suggestions for a fix?

Amy Maynard , Level 11
Amy Maynard0 points
11 years ago

I have exactly the same problem, if you look at the progress bar that shows you how far into the video you are and then how much to go, it's like the video needs to load a little in advance so it can play smoothly, but it keeps catching up to itself and then buffering until it has loaded a little more... makes it really difficult to follow a class.

Thanked by Alison
Lauren Kasner , Level 31
Lauren Kasner299 points
11 years ago

Hi Alison, thanks for reaching out to us! So sorry to hear that you're having so much difficulty with the videos. I'm going to send you an email directly so we can try to get to the bottom of these playback issues you're having. Stay tuned!

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